Recognizing and Conquering the Hidden Fear That Drives All Conflict at WorkUnknown - 2004
"Worriers, controllers, attention-seekers, victims, fakes: these are all typical profiles of professionals who let different types of fear keep them from achieving professional success.
And fear has an even more destructive effect: It is the root of conflict, which can undermine the productivity of teams and entire organizations.
Face It identifies several basic behavioral profiles, and helps readers assess their own behaviors as well as those of coworkers. The book explains how the behaviors develop, and offers practical techniques for replacing fear and mistrust with mutual respect and rebuilding the sense of shared commitment to common goals.
Like a session with a good personal coach, Face It will give readers new strength to face their fears, and help them work more productively as individuals and with colleagues. Conquering their demons will allow them to establish a pattern of improved performance, self-esteem, and personal freedom."
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